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AI + Low-Code Platforms: Citizen Automation in 2025 How AI copilots and low-code tools are letting non-developers build real automations — fast. A few years ago, a simple expense-approval app meant waiting on the IT backlog. In 2025, the same workflow can be built by the finance manager herself — no code, just prompts. That’s the promise of AI + low-code and why people call this shift citizen automation . TL;DR: Low-code platforms + AI copilots let non-technical teams build apps and automations in hours, reducing IT backlog and speeding up operations — as long as governance is in place. What is “Citizen Automation”? Citizen automation empowers non-technical employees (finance, HR, ops, marketing) to create workflows, apps, and bots with minimal code using: Low-/no-code platforms: Microsoft Power Platform, Zoho Creator, Appian, OutSystem...

Agentic AI in Automation: How AI Agents Are Reshaping Workflows in 2025 Introduction When I first heard the term Agentic AI , I thought: okay, here comes another AI buzzword . I’d just gotten used to “hyperautomation,” and now people were talking about “AI agents” as if they were employees. But here’s the twist — after reading Gartner’s CIO survey, McKinsey’s 2024 AI State of the Enterprise, and even some LinkedIn case studies from IT managers, I realized this one is different. Gartner predicts that by 2027, 20% of all enterprise workflows will be handled end-to-end by autonomous AI agents. McKinsey noted that 38% of organizations are already experimenting with agents in areas like IT and HR. And when you see real examples — like a banking AI that not only flags suspicious transactions but actually freezes accounts automatically — you realize this isn’t hype. It’s happening. What is Agentic...